Privacy Policy

Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, organisation name, and country, when you submit our contact form or request information.
• Communication Data: The content of messages, enquiries, or requests you send to us.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform, collected automatically when you visit our site.
• Usage Data: Information about how you use our website, including pages visited, time spent, and links clicked.
• Notification Preferences: Email address provided voluntarily for launch notifications or newsletter subscription.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or financial account information through this website.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries, proposals, or requests for information about our services.
• To send you updates, newsletters, or notifications you have opted into.
• To improve our website content, structure, and user experience.
• To analyse website traffic and usage patterns using aggregated, anonymised data.
• To comply with applicable legal obligations.
• To protect the security and integrity of our website and operations.

We will not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

Sharing of Information

FJEG Global does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website or conducting our business (e.g., hosting providers, email platforms), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.
• Protection of Rights: When necessary to protect the rights, property, or safety of FJEG Global, our clients, or others.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types:

• Essential Cookies: Necessary for the website to function correctly, such as language preference storage.
• Analytics Cookies: Used to understand how visitors interact with the website (e.g., Google Analytics). Data is aggregated and anonymised.
• Preference Cookies: Remember your settings, such as your language choice (English or French).

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmission, access controls, and secure hosting infrastructure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months. You may request deletion of your data at any time by contacting us.

International Data Transfers

FJEG Global operates from the United States and Benin, West Africa. If you are located outside these jurisdictions, please be aware that your information may be transferred to, stored, and processed in these countries. By using our website, you consent to such transfer. We ensure appropriate safeguards are in place for any cross-border data transfers.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we restrict the processing of your data.
• Portability: Request transfer of your data to another organisation.
• Objection: Object to the processing of your data for certain purposes.
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

Children’s Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the updated policy.